About Us

Baystate Firearms and Training is a family owned business that we created to fill a void in the firearms industry.  My wife Shannon and I set out with a mission to provide a comfortable environment for both new and experienced shooters and to offer a wide range of products and educational opportunities to meet every customer’s individual needs.  In addition, we hope to positively influence our community’s perception of firearms, by providing high quality training and educational experiences lead by experienced, professional, certified. instructors.

In addition, personal protection and preparedness are issues that are in the minds of many.  The box stores and other firearms stores that have been around for decades lacked a comfortable feel and welcoming atmosphere.  We strive to provide an experience where our customers can discuss common concerns without being viewed as “alarmists.”  We also provide a place where customers can have access to high quality products, can ask questions and can spend the time to find the product that is just the right fit.  Most avid shooters know what they are looking for, those in the law enforcement field know what they need, but those new to the sport, may not know what they need.  Our mission was to establish a place that was not only knowledgable for those who do know, but was approachable for those who don’t know,  a place where the average citizen, man or woman, can be comfortable in asking questions, can explore in a relaxed environment and can shop in a clean, friendly, well-lit comfortable place.

We are here for the experienced shooter, for a woman who wants to learn more about personal defense, for a family who wants to enjoy shooting sports together and for everyone in between.

We look forward to serving you and providing the best customer service possible, and if there is a product we don’t carry, a class we don’t offer or a question we can’t answer, let us know and we will find the answer, develop a course or try to find a product for you.  Come check us out, once you do, we are certain you will have found your new go-to place!

Meet  the Staff

Ray Barnes

OWNER

I opened Baystate Firearms in 2014 to provide a missing crucial service in today’s firearm shops, Customer Service. My vision is to provide the absolute best customer service in a clean, bright and welcoming environment.  Being a Veteran of both the US Navy and US Army as well as a Law Enforcement Officer, I understand the need for quality products. We are here to serve our customers fairly and equally whether you are new to the sport or a veteran. If I can be of service, please feel free to contact me.

Ray Barnes "Junior"

SALES SUPERVISOR

Ray has been with Baystate Firearms since we opened in 2014. Ray has shown his enthusiasm of the shooting sport and shows it in his customer service. He is very knowledgeable and friendly and is willing to go the extra mile for you. Ray can be reached at 978-536-4400 or at rbarnes@baystatefirearms.com

Russ Miller

PART TIME SALES

Russ joined our team shortly after our opening. He has an extensive knowledge of firearms and has worked in several other firearm shops on the northshore. Russ and his son Andrew have become a solid team on Sundays. With Russ’s knowledge of older and unique firearms, he has proven to be an asset to us. Russ can be reached at 978-536-4400

Kasha Fonzo

DIGITAL MEDIA STRATEGIST & PART TIME SALES

Kasha joined our team as our Digital Media Strategist, but will also be assisting with Part Time Sales. Kasha enjoys the shooting sport and brings a new dimension to our family. Kasha can be reached at 978-536-4400

Kevin Gill

PART TIME SALES

Kevin has recently joined our team as a Part Time Sales Associate. Kevin is an avid shooter and enjoys the shooting sport and we welcome his knowledge and customer service skills. Kevin can be reached at 978-536-4400

Nick Monahan

PART TIME SALES

Nick joined our team in 2017 and has become a welcome addition. Nick enjoys the shooting sport and continues to educate himself and trains frequently to provide you with the best service available. Nick can be reached at 978-536-4400

Kerry Hayward

COMPLIANCE OFFICER

Kerry joined our family in 2017 and has undertaken the process of reviewing and enforcing our ATF compliance program. In addition to her administrative duties, Kerry will occasionally assist on the sales floor and engages with our customers with her welcoming nature. Kerry can be reach at 978-536-4400 or khaward@baystatefirearms.com

Lori Kelfer

ACCOUNTING

Lori is our most recent addition to the team. Lori’s primary responsibility is Accounts Payable and Receivable. She will also be assisting with our online sales. Lori can be reached at lkelfer@baystatefirearms.com

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